Good customer service friendly staff.

Toni D. Avatar
Toni D.

Friendly staff. Clean facility with plenty of parking. Easy to find location, close to the freeway

Tim B. Avatar
Tim B.

Professional and knowledgeable service.

Michael B. Avatar
Michael B.

They are amazing! My vet couldn't squeeze us in last minute when my dog was sick over the weekend, so I scrambled to find someone. We scheduled an appointment at one vet office, but I lost track and went to Muir Oaks instead. They were so kind, took my dog in as a drop in, took care of him, and were very thorough in their care and answering all my questions. I'm now a committed patient here!

Angie C. Avatar
Angie C.

The goodness begins with the front desk ladies, who are ALWAYS kind and patient, even when the phones are ringing off the hooks and they have clients waiting. This is the first impression of the office and its a very positive one! Next, it is a nice and CLEAN office. Back office staff so friendly and they remember your dogs from one visit to another, another thing that impressed me. The vet was friendly, clearly very knowledgeable and obviously cares for your pet. Plus's all the way around. When I first decided to become a patient here (my dogs) I was a little concerned that because its such a nice office that the prices would be out of reach, not so. The prices are very much on par with the rest of the vets we have been to over the years. This was a relief. I am definitely pleased with our care here and would highly recommend them to anyone looking for a vet in the Martinez area. It is right off the Morello exit so it is easy to find and easy to get on and off freeway.

Angie S. Avatar
Angie S.

I brought both of my cats to Muir Oaks hospital to bring them current on their vaccines. The doctor called me with a treatment plan, and they were very quick with everything. very happy with the care they received here.

Lisa J. Avatar
Lisa J.

I have my daughters childhood dog that everyone knows and loves, she is a tiny but mighty white mini pin, she is now in her old age and after some bad new from another vet in Antioch, I brought her to this vet for some expected worse news after some health issues seem to worsen. To my surprise, she was diagnosed with a treatable disease, and within a day of the treatment, my old girl was (almost) like a new dog! She is spunky, jumps around, eats normal and begs for treats! For whatever time she has left, my Taza is with me and a much happier and active little girl, and even though she sleeps a lot, I don't mind her next to me snoozing! If you really want a facility with caring staff from start to finish, I highly recommend this doctor. They even refill medication!

Aaron G. Avatar
Aaron G.

Muir Oaks Veterinary Hospital has been taking care of our dogs since 1997 and has always provided top quality care and treatment. Daisy our shepherd-mix and Shasta our golden retriever lived into their 15th years. Mulan our 6 yo rescue terrier-whipet has enjoyed excellent health since her 4th-month of puppyhood. An out of the ordinary situation ocurred while our son's laborador stayed with us for a month. Ginger had an ear infection that had been untreatable by Atlanta vetinarians. Dr Herder at MOVH identified the rare bacteria and provided the ear drops that solved the problem. Needless to say, my wife and I have complete trust in MOVH.

John S. Avatar
John S.

I think they do a great job. Vets are attentive, staff is pleasant, place is clean. Dr. Herder runs a tight ship, is very busy, and is a smart doctor who cares about your pet - this is what you should look for in a veterinary.

Nate E. Avatar
Nate E.

Place feels up to date. clean and immaculate. the Doctor was energetic and positive. I will definitely be bringing my pup back here. Thanks guys

JVSTIN F. Avatar
JVSTIN F.

Dr. Herder and staff are very good handling my Chow. When they take blood or perform any other tests, they always let me know the results the same day or the next day. This puts me at ease regarding her health and I would recommend Muir Oaks to anyone looking for care for their pet.

Shirley P. Avatar
Shirley P.

Very patient, knowledgeable, and kind. Very good care. Always a good experience for our pets. Every one at Muir Oaks cares about your pets health and well happiness.

mike j. Avatar
mike j.

I can't say enough good things about Dr. Herder-Jimison! She takes such wonderful care of our rescue, Cornbread, and helps ease his anxiety with each visit. Getting him current on his vaccinations and relieving minor issues leftover from his days at the shelter has been amazing, and he's finally looking/acting like the healthy young dog he's supposed to be. Love Muir Oaks! Very thankful for a local vet hospital that cares for their patients like their own.

Abby F. Avatar
Abby F.

Before we came to Muir oaks, our previous vet wouldn't allow us inside the vet building with our pup. The previous vet also sedated our nervous pup heavily. At Muir oaks, we were treated much better. They knew our history and took that into account. The staff accommodated our dogs needs and made sure the whole family was comfortable! Thank you!!! We no longer dread going to the vet!

name Avatar
name

Always responsive, quality care, personal contact by phone or email, I feel good about taking my at to this vet

Joyce B. Avatar
Joyce B.

The location is conveniently right off HWY 4. The staff are very friendly. Appointments times are almost always available. Dr. Herder is very thorough and explains everything. We've had other vets in the past. Muir Oaks Veterinary Hospital is by far the best one we've been too. Highly recommend it!!

Silvia W. Avatar
Silvia W.

My rescue Cocker Spaniel had many health issues, one after another, so we were at Muir Oaks frequently during her lifetime . . . And she could not have received better (or more loving) care. Dr. Herder often consulted with specialists to determine a particular diagnosis and/or treatment and worked closely with Sage Specialty Hospital for more complicated surgeries . . . and ultimately for chemotherapy. For those reviews complaining of the high cost, may I suggest pet health insurance (which was literally a [Baby's] lifesaver for me) . . . and quote the old canard, "You get what you pay for". The very first thing I did with my new rescue Cocker Spaniel was to take her to Muir Oaks for her "new pet" check-up. She can't possibly get better (and more loving) care anywhere.

Joan T. Avatar
Joan T.

The Vets are great and fortunately, our cat is healthy!!
Boarding our cat has been even better than expected!!!
We boarded him in October and again in December - he came home happy & healthy and obviously got lots of attention - thanks to all the Staff - Pam & Wayne

PAM M. Avatar
PAM M.

Loved, loved, loved this place!! We found an extremely young kitten we were worried about. We had such great care. The phone staff was awesome, the vet tech, the doc and the check out person were fabulous. Our bet followed up with not just one but two emails with info to help us. Not just that but she didn't take advantage by running extra tests that wouldn't help right now. To be honest, the only thing that would keep me from going back is Bob. He was so rude to the front desk staff. As a manager I could not believe how he was speaking to her. Very degrading, rude and completely unprofessional, especially in front of a patient.

Trinity S. Avatar
Trinity S.

Don't quite understand all the negative reviews. I've been taking our dogs & cats to MOVH since 1998. I have had nothing but the best experiences from their staff & doctors. I take my Border Collie there every 3-6 weeks for a pedicure, & have done so for the last 5 years. I visit MOVH constantly & have NEVER had a bad experience. MOVH has always accommodates my last minute phone call to get my dog &/or cat's in for either a check up or pedicure(s) due to my hectic work schedule. 99% of the time, I can be seen that same day. That is what I call GREAT customer service. Their prices are more than fair. I have never walked out feeling like I paid too much. To the naysayers who believe Melody &/or Bob are posting fake reviews, YOU NEED TO GET YOUR HEAD EXAMINED! I suppose my post is a lie too... Stop spreading vicious rumors & lie's.

Scott T. Avatar
Scott T.

My son's beloved greyhound, April, was hours away from passing (or so it appeared to me). Her usually slim belly was bulging out both sides with what turned out to be an 8.25 lb massive tumor that took up 90% of her abdominal cavity. She wasn't eating, since her stomach was getting squished. Her usual high-spirited, fun-loving, happy self could barely move. Her muscular legs looked slack. She had lost so much weight, her bones were sticking out. The mass had grown within weeks!

Thank God for Drs. Herder and Jimison and their staff. As April's grandmum, I got to know them during pre- and post-surgery visits. The grass doesn't grow under anyone's feet there. They run a brisk business, are well organized, professional, tech-savvy, and, most of all, friendly, kind, and love all God's creatures that walk or are carried in. April sensed that and did not hesitate to go in. She loves Jonathan (who is in training to be a vet). I am forgetting the names of all the wonderful staff I met there, but am grateful for every one!

Muir Oaks is conveniently located around the corner and up a short hill from highway 4. It's a shining oasis, with a wide driveway and parking spots and a patch of lawn in front for dogs to sniff and do their business. The building and lobby are beautifully decorated, gorgeous, comfortable, clean, and spacious, with high ceilings and plenty of light from several windows.

It was a miracle that someone cancelled and April was able to have surgery the day after Dr. Jimison and their staff spent the day saving a pup's life. One of their staff had tears in her eyes as she described their efforts. My son and I learned later that he had given up his vacation for April.

I am attaching some of my favorite photos but will spare you the bloody one of the massive tumor Drs. Herder and Jimison removed during a 6-hour operation (posted on their Instagram account -- @muiroaksveterinaryhospital).

As someone with very high standards, I usually do a great deal of research before choosing a service provider that I think will meet my needs. This decision was my son's call, since April is his pup. Muir Oaks exceeded my expectations, with flying colors! I highly recommend them. They saved her life!

Ana Avatar
Ana

I have dealt with several Vet's throughout my life and I know not all vets are a like, finding a good one can be challenging. My cat developed hyperthyroidism, a very difficult condition to stabilize. Dr. Herder has been wonderful to work with; she is patient, answers all my questions and has offered alternate treatment plans. She is also cost conscience, I highly recommend her.

Lori F. Avatar
Lori F.

Treated our aging kitty with empathy and caring.

David K. Avatar
David K.

I liked this office. My dog was ok with it too.

Rebecca S. Avatar
Rebecca S.

Friendly staff - assistants and veterinarians

Martin D. Avatar
Martin D.

Muir Oaks has been the best vet we have gone to. This is saying a lot because we have moved often and gone to at least 7 different vets in the last 6 years. They are great fantastic for veterinary care and they are amazing for boarding. My dog was extremely aggressive to most people and dogs, but here she was able to connect with the staff and feel more comfortable. They also comforted us when we unfortunately had to put her down. They gave us the kindness we needed and treated us like we really lost a family member, which we did. If I still lived in the area, I would be a lifelong client.

Hannah Z. Avatar
Hannah Z.

I couldn't be more pleased with the staff at Muir Oaks. I was able to get my injured cat in the same day I called. The front desk staff was very friendly and accommodating. They immediately called me back to let me know they could get my cat it to be seen. The doctor was fantastic and explained everything she was going to do to treat the wound. They are sympathetic and very kind during these stressful pet situations. Highly recommend!

Colleen L. Avatar
Colleen L.

A very warm and compassionate staff helped my family. Excellent doctors and staff that really care and understand how to make a family feel good through a tough time. Thank you.

Doug V. Avatar
Doug V.

I have been taking my cats to Dr Melody Herder for over 25 years. She is incredibly knowledgeable - yet consults specialists when needed - and very caring. She explains issues well including options for diagnostic work & treatment. Even during this strange pandemic time when we cannot go inside with our pets, the staff is doing a great job with drop offs & pick ups and communication.

Julie J. Avatar
Julie J.

I've been using Muir Oaks for 15+ years and I would recommend them to anyone.

lisa b. Avatar
lisa b.

I've been bringing all of our pets to Muir Oaks since 2002 and have never been dissatisfied with the service. Dr. Herder and the other veterinarians are fantastic, always taking the very best care of my pets. Dr. Herder goes above and beyond for her patients. She works harder than anyone I've ever seen, rarely taking time off and even making phone calls or writing emails in the evening to her patients to discuss ongoing medical problems and concerns. She gives recommendations for tests and medications, but never pressures me to pay for things I can't afford or don't feel is necessary. I trust her medical expertise 100%. She is always thorough and honest. My pets are my babies and I would do anything for them. The receptionists do tend to come and go, but all of the staff over the years have been extremely friendly, professional, and knowledgeable. The nurses/techs are super friendly and easy to talk to. They're very gentle with all the animals. My pets have always received excellent care and now Dr. Herder's son, Dr. Jimison has recently joined the practice. He's a great addition to the team at Muir Oaks. He has been treating my oldest cat and he explains everything in a way that I can understand and answers all my questions. He is very patient and helpful. We've also used their boarding service for our dog when we went to Hawaii a few years ago. She can be very skittish and hard for a stranger to deal with, but the staff took excellent care of her while we were gone. I was able to call and check on her and they were more than happy to update me on how she was doing. I would never take my pets anywhere else. I'm treated like family at Muir Oaks and I know my pets are in good hands when I bring them there.

Kimberly L. Avatar
Kimberly L.

Muir Oaks Veterinary Hospital has been caring for our pets since 1992. The same caring attitude is displayed with our German Shepherd puppy as it was with our terminally ill 13 year old sheepdog. We board our pups with Muir Oaks Vet also. Their follow-up on tests/issues is ALWAYS timely. They take extra time to make us comfortable with what is being prescribed for our furry friends. Highly recommend this hospital and staff to anyone in search of professional and caring attention to your pets needs.

Bev L. Avatar
Bev L.

They seem to be well-organized and responsive and like animals. The prices seem to be in line with others. The location is very nice.

Stacey L. Avatar
Stacey L.

I rarely leave reviews but I had to for Dr. Jimison @ muir oaks vet in Martinez. I had horrible experience with Apollo vet in WC, when I found this new vet my heart and my kitty are happy. He is honest, caring, detailed, and takes his time. He not only saved me money and my time but never had I ever had a vet explain things to me in detail and show such passion for what he does. He is super smart and is a straight shooter. I know its hard to find that in vets now days, so I gotta say I found my new vet for life. I hope he never leaves muir oaks! The staff is also very knowledgeable and take their time. They all have good bed side manors and care for what they do.

N E. Avatar
N E.

When my puppy was sick I called 8 vets and animal hospitals, none of them could take her! I was running out of hope for Luna my puppy when I called oaks and they took her in gave her fluids, medicine and made her 100% better! Everyone was so kind and made me feel great about the care being provided. THANK YOU!

Faye J. Avatar
Faye J.

Great experience ever! I wish this team could be my doctors as well! My dog loves to be here! They know how to care! We with them for 2 years now and receive exceptional support and treatment!

Antonina M. Avatar
Antonina M.

Dr. Herder has been the vet for my last 5 cats over the past 20 years. She is quite knowledgeable and has provided the best possible care for each, and in their late years, ensuring their comfort but not prolonging the inevitable. The past 11 months have been particularly difficult. I lost my 2 baby girls (both 18 years) to kidney disease -- the most recent was 3 wks ago. Dr. Herder was gentle with them and helped me thru the experience. I'm grateful she understood my need to be with them. The staff and doctors at Muir Oaks have been comforting and understanding of my grief. Now it's just me and my little boy kitty, who was diagnosed with kidney disease just a couple of months ago. I'm comforted knowing that Dr. Herder is his doctor too.

Hope G. Avatar
Hope G.

My little Chi has been getting excellent care at Muir Oaks, thanks to Dr. Herder's very attentive care. He's got a bit of a heart murmur which the doctor has been monitoring. I brought him in for something else, which she checked out and it turned out to be nothing, but noted that the murmur was getting louder and proposed doing some testing. Luckily, my vet insurance covered 90% of the testing fees, and Dr. Herder was really on top of his care. He is now on a medication to help the condition, and I feel like she really did a great job of making sure he was adjusting to the meds. I feel like Billy and I are in good hands. Thanks, Dr. Herder! - Sharon Williams

Doreen G. Avatar
Doreen G.

I brought in a stray that I was holding until we found her owner- the staff was all beyond helpful and took excellent care of her. Thank you so much!

Laura H. Avatar
Laura H.

Our family has been with Dr. Herder for over 30 years. We have had dogs with many different health issues. Dr. Herder never stops trying to find solutions to help our beloved dogs. We recently lost a rescue dog from a problem that he had prior to rescue. Dr. Herder did everything possible to help us give him a longer life. We then rescued another little dog. Max came from out local shelter in Vallejo. He had an ear infection that the veterinarian the shelter used was treating but wasn't working. Dr. Herder took samples and found one ear had a yeast infection and one a bacterial infection. Max's ears are better after Dr. Herder changed the treatment. Over the years it worth the travel from Vallejo to Dr. Herder to get the best care we can for our beloved dogs.

Linda F. Avatar
Linda F.

Dr Jimison and his team are simply amazing. I moved up to the Bay recently and my dog Kirby has been going through some difficult health issues. The care and attention we've received in unparalleled. Dr. Jimision has spent up to 30 mins on the phone with me going through scenarios and different treatment approaches. Jonathan, the vet tech, is also wonderful with Kirby, and the ladies up front - Crystal, Margarita and Andrea - are so kind and caring. I can't recommend Muir Oaks Veterinary Hospital enough to pet owners.

Godhwani F. Avatar
Godhwani F.

Dr. Herder has been all my dogs Vet she has always been professional and caring always remembering everything about them and their health!!!

Alan K. Avatar
Alan K.

Muir Oaks Veterinary Hospital has a helpful and very experienced staff. They provide great care as well as boarding.

Herb H. Avatar
Herb H.

This review is long overdue, but Ariana, Emily and Dr. Jimison were so sweet and amazing when my poor husky boy broke his toenail. They found a way to see him same day bc it was really bad and took complete care of him. I was kinda freaking out and they helped me calm down and also were very comforting with my little Kiko. I will definitely be back

Haley B. Avatar
Haley B.

More than friendly. Accomodating. Just all around pro's. Not a backyard give your money setup. Even checks vacination records. Nice.

Jason S. Avatar
Jason S.

I rescued my westie and Dr. Melody Herder has been very helpful and understanding. She went the extra mile with my dogs teeth and answered all my questions regarding his health and age. I am very pleased with this Veterinary hospital.

Liz B. Avatar
Liz B.

Muir Oaks is always so nice and caring. They show genuine interest in my dogs health and are clearly well educated. Could not recommend a better vet.

Addison B. Avatar
Addison B.

If you are looking for a veterinary hospital, look no further. Muir Oaks Veterinary Hospital is your go to for your 4-legged family member. The doctors and staff are exceptional. Customer service is above and beyond from the time you check in to the time you leave. Muir Oaks cares for your pet as though it were their own pet. I have a Great Dane and both he and I are high maintenance when it comes to his care. Dr. Jimison immediately understood my concerns about his well being while in his care. I was kept updated on every procedure and my concerns were put to rest knowing my pooch was in great hands. Don't look elsewhere this is the place for you and their rates are very reasonable. COVID precautions are their priority also. Tell them Gunther sent you.

Jonna H. Avatar
Jonna H.

This veterinary hospital has impressed me so much their kindness their attention to detail and how the veterinarian went extra to call me after hours just to help reassure me and to check up on my Service Dog Tahoe.
I'm 55 years old and I've been to many different veterinarians around the Bay Area.
I will proudly and confidently say I will never look for another one, I am so happy with Muir Oaks Veterinary Hospital.

Ms.Tina M. Avatar
Ms.Tina M.

We have had such a great experience with this vet and everyone working there. It is full of caring, communicative, and professional staff. Our cat needed surgery for urinary stones, and after calling a handful of nearby vets, we were fortunate to try Muir Oaks, who did everything they could to get our cat in quickly. We could not have asked for a better vet experience through the surgery and after care. Thanks to the full Muir Oaks team! We will definitely be taking all of our cats here moving forward.

Deanna F. Avatar
Deanna F.